Privacy policy

This Privacy Policy describes how gomut.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identifiers: Name, billing address, shipping address, and payment information (including credit card numbers).
  • Contact Information: Email address and phone number.
  • Order Details: Products purchased, date of purchase, and transaction amount (processed in USD).

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
  • As you are located in or purchasing for the Singapore market, we ensure your data is handled in accordance with applicable local data protection principles.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.
  • Payment Processors: We share information with payment gateways to process transactions in USD.
  • Logistics Partners: We share your address and phone number with shipping carriers to deliver your Large Dog Beds.
  • Compliance: We may also share your Personal Information to comply with applicable laws and regulations.

4. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. YOUR RIGHTS

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Entity Name: DRAFTY GROUP PTY LTD
  • Responsible Officer: ANDREA BARBER
  • Address: RED HILL, 4059, Queensland, Australia
  • Email: support@gomut.shop
  • Phone: +61 468297326
  • Website: gomut.shop