Billing Terms and Conditions

Welcome to gomut.shop. We ensure a secure and transparent billing process for all our customers purchasing our Large Dog Beds. By placing an order, you agree to the following billing terms and conditions.

1. Payment Methods

We accept the following forms of secure payment:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
  • Digital Wallets (where available)

Your payment information is encrypted and processed through a secure payment gateway. We do not store your full credit card details on our servers.

2. Currency and Pricing

  • Transaction Currency: All transactions are processed in United States Dollars (USD).
  • For Singapore Customers: If you are purchasing from Singapore, the final amount charged to your bank statement may vary slightly from the checkout total due to real-time currency conversion rates and any potential foreign transaction fees charged by your bank.
  • Taxes: All prices listed on the website are exclusive of taxes. Any applicable taxes or duties for importing goods into Singapore are the responsibility of the customer.

3. Total Cost of Purchase

The total price you will pay at checkout includes:

  1. The price of the product (Large Dog Bed).
  2. The shipping charges calculated based on your delivery address. There are no hidden administrative or handling fees.

4. Order Confirmation and Billing

  • Your account will be billed immediately upon completion of the checkout process.
  • An order confirmation email containing your receipt will be sent to the email address provided (e.g., support@gomut.shop) immediately after payment.

5. Fraud Prevention

To ensure a secure shopping environment, all orders are subject to a fraud screening process. We reserve the right to cancel any transaction that appears suspicious or fraudulent. In such cases, a full refund will be issued to the original payment method.

6. Billing Discrepancies

If you believe there is an error in the amount billed to your account, please contact us immediately. We are committed to resolving any billing issues within 2-3 business days.

Contact Information

If you have questions about our billing practices, please contact us:

  • Entity Name: DRAFTY GROUP PTY LTD
  • Representative: ANDREA BARBER
  • Address: RED HILL, 4059, Queensland, Australia
  • Email: support@gomut.shop
  • Phone: +61 468297326
  • Website: gomut.shop